We are pleased to accept your orders at least *2 working days in advance, and preferably before 3pm. This will give us time to check our stock and facilitate the preparation of your order.
We will confirm your order via email, SMS or phone call within 2 days from your date of order.
- You may make your purchase directly from our outlets or contact us for a quotation.
We also accept orders (above $50) online with payment by credit card (Visa/Master/Amex) via PayPal.
- All payment must be made in Singapore Dollars.
Collection Modes:Delivery Charges:
- You may collect your orders personally at any one of our outlets.
- If ordering online, please indicate which outlet you wish to self-collect when you checkout.
- If you have placed your order by phone or email, please confirm your desired collection location at least 1 day in advance by contacting our Customer Service Officer before 3pm at 6352 6283. Please also state your preferred collection date and time.
- Delivery service may be provided only if your order is $50 or more. Please refer below for the delivery charges:
- Free delivery will be provided for orders above $400.
- No delivery service will be available for orders below $400.
Your order will only be delievered to you upon our confirmation of your payment.
For urgent orders, kindly call our Customer Service Officer at 6352 6283 to make a special arrangement.
- The delivery service is for one delivery address only.
- If you need the rice dumplings to be delivered to multiple locations, please order through our Customer Service Officer at 6352 6283 instead.
We accept no cancellation after payment is made by customers.
- We reserve the right to reject orders due to operational or unforseen circumstances. We will provide a full refund without any obligation if such a situation occurs.