Q: When was Eastern Rice Dumpling first established?  A: Eastern Rice Dumpling is a third-generation business whose recipe has been passed down for about 30 years to date. Mr. Lim Cheng Hwee is currently the managing director that runs Eastern Rice Dumpling. Q: What is the vision of Eastern Rice Dumpling?  A: Eastern Rice Dumpling hopes to continuously improve and innovate to create dumplings that are well appreciated by consumers. This means to improve the processes so that more consistency and quality can be achieved from the dumplings as well as innovation in..
Previously, there was a big hoo-ha in the social media space debating on the quality of Kim Choo’s dumpling/bak chang. Customers seem to be confused by the two rice dumpling establishments “Kim Choo Kueh Chang Pte Ltd” vs “Joo Chiat Kim Choo Traditional Rice Dumpling” (will the real Kim Choo please stand up?) and have no idea which is the real McCoy. “Kim Choo Kueh Chang Pte Ltd” has specifically stated on their homepage that “The Company names “Joo Chiat Kim Choo Traditional Rice Dumpling” or “Joo Chiat Kim Choo” are not affiliated to our establishment in anyway.” This kind ..
Q: Who are the people behind Eastern Rice Dumpling?  A: The main person currently behind Eastern Rice Dumpling is Mr. Lim Cheng Hwee who is the Managing Director of Eastern Rice Dumpling. However, it was his grandmother, who was the person responsible for perfecting the Nyonya rice dumpling. The other people are Eastern Rice Dumpling employees who have been loyal and dedicated in their work over the years to build up a reputation for Eastern Rice Dumpling. Q: Why did Mr. Lim decide to carry on with the family business?  A: Mr. Lim decided to carry on with the fa..
Q: What are the more popular types of dumplings?  A: The more popular dumplings that customers like are usually the Nyonya Dumplings and the Hokkien Dumplings. Q: What are the unique features of Eastern Rice Dumpling?  A: Eastern Rice Dumpling is a famous traditional dumpling maker who has thirty years of experience in this business. The unique feature lies in the distinct quality and taste of the dumplings that have established the brand reputation. Q: Does Eastern Rice Dumpling produce any other food products?  A: Eastern Rice Dumpling only specializes in ric..
Q: How long does it takes to make a rice dumpling?  A: The whole process of making rice dumplings, from the preparation of the ingredients to the cooking of the dumplings takes eight hours. Five hours is spent soaking the rice in water to ensure the consistency is perfect for dumplings and the other three hours are spent preparing the dumpling. Q: What are the processes involved in making a dumpling?  A: The dumpling process is a precise process to ensure that the dumpling is cooked to perfection. The primary processes include, washing the pandan leaves, prepari..
Q: Who usually eats Rice Dumplings?  A: Rice dumpings are not particular to any group of people but are eaten by consumers or almost every age group. Housewives usually purchase the dumplings, which are shared among the family members.     Q: How many customers does Eastern Rice Dumpling currently have?  A: Over the thirty years, Eastern Rice Dumpling has had a following of many loyal customers. However, Eastern Rice Dumpling has not quantified that figure.     Q: Who do you see as your most important customer?  A: Eastern Rice Dumpling doe..